The Donaldson Group provides comprehensive property management solutions for our clients. Our seasoned team of management professionals develop and implement the most effective management approach from our broad list of services including:
- Marketing Plans and Advertising Campaigns
- Market Surveys and Rent Schedules
- Enforcing Effective Leasing Standards
- Rent Collection Policies and Bad Debt Procedures
- Comprehensive Repair and Preventive Maintenance Programs
- Detailed Property Inspections and Physical Condition Reports
- Programs for Purchasing and Contracting Services
- EEO and EHO Policies and Procedures
- Employee Supervision and Comprehensive Training Programs for All Employees
The Donaldson Group Management Team is deep and dedicated. Our Regionals boast, on average, well over fifteen years of property management experience and hold professional designations from industry groups such as IREM®, NAHMA™, SHCM® among many. These devoted professional managers assume pro-active, hands on approach to managing properties in their portfolio. To provide the best possible service, our Regional Managers spend virtually all of their time physically at the properties in their portfolio. This allows them to remain in touch and available to the on-site management teams they supervise and support.
What makes The Donaldson Group stand apart from our competitors, is the partnership we forge with our clients. We dedicate ourselves to keeping our clients fully informed of the operations and financial results of their assets by constantly striving to make our clients an integral part of the management process. We promote this through:
- Annual strategy and budget meetings to produce a comprehensive budget and business plan for each asset
- Monthly financial, operational and marketing meetings to review each asset’s performance
- Weekly meetings during any period of rehabilitation or repositioning of a property to assess construction and leasing programs
- Detailed Spring and Fall inspections of all assets by our Senior Executives
As professional managers, we continually strive to uphold the highest standards of integrity, professionalism and communication to best serve our clients.
Our track record speaks volumes. Over the past five years our portfolio saw a 9.31% average NOI growth (same store sales, no lease-ups included).